my pio privacy policy
for the pio app · last updated november 8, 2026
pio is made by pio land llc. here's what we collect, why, and how to reach us.
whether you play as a guest or with an account, the app may send us anonymous usage statistics (which screens and mini-games are played, care and wish moments, bond levels, streaks). these are tied to a random device number, not to your name, email, or account. guest saves stay on your device.
if you create an account
we may also collect:
- your email address: to sign you in, sync your progress, and reach you if you win a seasonal prize draw. we don't currently send marketing emails.
- your game save: bond level, coins, streak, rooms, cosmetics, and game records, backed up so you can continue on another device.
- a display name and avatar, if you pick one.
- a few sync details (app version, timestamps) that keep your devices in step.
accounts start with a quick birthday check for ages 13 and up; the birthday itself isn't stored. we don't currently collect your real name, address, phone number, location, contacts, photos, or payment details, and the app doesn't currently show ads.
seasonal prize draws
if you enter a draw, we record when you became eligible. winners are contacted at their account email, and a shipping address may be requested by email to send the prize.
who we share data with
a few service providers help us run the app: supabase (stores your email, game save, and usage statistics), resend (sends our emails: sign-in codes, a one-time welcome note, and prize-draw notices), and netlify (serves pio.land and the web version of the app). we don't sell your data or share it for advertising.
how we keep it safe
your data travels over encrypted connections and lives with the providers named above.
how long we keep it
account data stays for as long as you have an account. anonymous usage statistics aren't linked to your account, so they may be kept after it's deleted; they can't be traced back to you.
deleting your account
delete in the app under profile → delete account, or see pio.land/support. this permanently removes your account, email, and cloud save. started an account but never finished? email us and we'll clear that too.
your rights
you can ask us any time to see, correct, export, or delete the data we hold about you: email hello@pio.land for help.
children
pio is for ages 13 and up, and we don't knowingly collect personal information from anyone under 13. if you believe a child has made an account, email us and we'll delete it.
questions? email hello@pio.land any time.